- 26 May, 2022
- 530 Views
Q 1. Give Us A Brief Introduction About You And Your Company (Genexod Technologies)
I am Jean Nesian. Founder and CEO at Genexod Technologies.
Genexod is coined from the words Genesis and Exodus, which means to come out of old ways of doing business using newer efficient methods. Our business name is fundamental to how we do business at Genexod. We provide software tools and services to improve efficiency and reduce cost.
- Our Vision:
Is to become consumers’ number one choice for daily process automation
- Our Mission:
It seeks to be an excellent, innovative, growing and enduring business by cost-effectively and profitably reducing the amount of time spent on manual redundant tasks through automation. We seek to maximize business value and provide a positive environment that attracts quality people who develop and achieve ambitious growth plans.
We provide solutions for the SENIOR LIVING MARKET and we offer Senior Living Solutions through our products and services which helps solve two biggest challenges of the industry – Increasing Resident Occupancy for providers & Having a strong retention strategy for all the employees who are working in the organization.
At Genexod, we provide Software Solutions and Services to solve challenges faced by senior living care providers.
Q 2. Type Of Services Your Company Offers (Expertise Areas)?
At Genexod, we provide software solutions and services to solve challenges faced by senior living care providers. Currently occupancy rate and staff retention are the top 2 challenges faced by this industry. Our commitment is that we will help increase the occupancy and reduce staff turnover. In addition, our products and services enable businesses to increase productivity and lower their cost of operation.
Our service ranges from lead generation using marketing automation, managing information technology services and our products help Senior Living providers manage their communities’ day to day operation and improve state compliance(in US market).
We Have 6 Products And 2 Services
Products
- Digital Signage
- Assisted Living Software
- Schedule Staff
- PayTime trackers
- Artificial Intelligence Chat Bot
- Emergency/Crisis Notification
Services
- Marketing Automation (Digital Marketing)
- Managed IT
Q 3. Define The Work Flow Of Your Company – Client Entry To Delivery Of A Service.
- Step 1: We understand the requirements of the clients through One-on-One discussions
- Step 2: We have 8 frameworks (products and Services), that can offer solutions at various levels
- Step 3: Depending on the client’s requirement we CUSTOMIZE the product /service and build a service model to support each customer’s unique needs.
- Step 4: Our CRM (Customer Relationship Management) team is a key part of all solutions
Q 4. What Are The Key Challenging Factors While Completing A Project?
- Understanding the variation between expectation and what is being conveyed
- Integrating with Legacy systems
Q 5. How Is Your Business Model Beneficial From A Value Addition Perspective To The Clients Compared To Other Companies’ Models?
We are pioneers in this area as there are very few firms that offer a comprehensive solution. Our hallmark product which is the Assisted Living Resident Management Software (RMS) comprises of several solutions needed for the Senior Living requirement
We provide a comprehensive Assisted Living Software (ALS) that is affordable and easy to use. We took extra care researching and partnering with care providers to develop a product that enables staff focus on providing high quality care.
RMS empowers the staff to use a process that enables deficiency free state compliance. Our easy-to-use interface helps owners, operators and staff, manage residents, prevent errors and increase profits. This is a unified residential care management software for Assisted Living and Memory Care facilities.
RMS improves collaboration and communication across various departments. Provides a unified process to manage the operation and care. In addition, ALS was designed and developed to provide services, support and upgrades to software products seamlessly.
Our single point solution enables the staff monitor, track and manage care across all departments and facilities from any location. We provide custom training to meet the needs of the staff and facility. Our support staff is available during and after deployment to assist and train the staff. We track changes to regulations and provide automated updates to support state compliance.
RMS combined with our Digital marketing automation solutions sets us apart from others in the industry.
Q 6. What Is Your Future Goal For 2021?
We are looking at covering 100% of the market in the next 5 years – in the short term for 2021, we are looking at covering 20% of the market (Senior Living in USA)
Q 7. Tell Us About Your Technical Expertise And Success Story Of Any Achievement.
We have a complete suite of all products that are needed by this industry. To name a few achievements from our recent past, We have helped providers start new communities and increase occupancy over 50% in the first 6 months, aided organizations acquire national and international level recognitions and our technologies have been featured in HealthTAC for ease of use and increased operational compliance with the state.
Q 8. As Per Your Opinion, Which Technology Has Dominated In Recent Years? What Is The Key Success Factor In That Technology?
We believe with the introduction of newer technologies and products, there is a need for a comprehensive solution that covers all aspects of senior living which include lead generation, operation management and state compliance. We believe Digital Marketing (DM) Solutions combined with operation management is the future for marketing and sustaining the Senior Living industry. Since DM has many options, we believe that if the Senior Living industry has to make itself viable in the future, it needs to take this direction seriously and look at options.
- SEO – Getting to be known among all major USA players in the Assisted Living market
- SEM – Getting qualified lead DAILY
- SMM – Educate and engage with the audience at a personal level to increase brand awareness, trust and build reputation.
